FAQ | Shuk

Why the name, "Shuk"?

Shuk is an Arabic / modern Hebrew word that means, "market" or "marketplace." Across Israel there are open-air markets or "shuks" where you can get everything from spices to fresh fruit and see, feel and understand exactly what you're buying. It is this type of transparency that we want for the residential rental market. Thus, the name "Shuk."

How do I pronounce, "Shuk"?

Shuk is pronounced just like the English word, "shook." Just like the monkey "shook" bananas out of the tree, you can buy local bananas at your nearest "shuk" or find your next rental home with Shuk.

How do I add my properties?

Reference step 2 of the attached file.

How do I invite renters to join their lease?

Reference step 4 of the attached file.

How do I add my bank account?

Reference step 5 of the attached file.

Can I still add my bank account even if it is not of Plaid's bank partners?

Yes. Reference step 5 of the attached file.

How many pictures can I upload for my listing?

30.

How many properties can I list on Shuk?

As long as you own or manage the properties, there is no limit!

How do I accept my lease?

Reference step 2 of the attached file.

How do I split my rent payment between my roommate(s)?

Reference step 5 of the attached file.

How do I make a one-time rent payment?

Reference step 4 of the attached file.

Do I need to create an account to browse properties?

Nope, feel free to to browse without an account. Our "Search" feature can be found on the app's dashboard. You can always favorite any properties to keep track of your preferred homes.

Can I find properties available now and properties that are available at a later date?

Yes, Shuk offers the first-of-its-kind, year-round property listing, enabling renters to find their perfect home at any time.

Are my payments secure?

Yes. In partnership with Plaid and Dwolla, we have taken all necessary steps to ensure a seamless, safe and private payment system. Plaid is the industry leader in secure bank connections enabling connections with 12,000 financial institutions. Dwolla encrypts sensitive data at rest and utilizes SSL secure communication to protect data in transit, and uses token identifiers with no intrinsic value when referencing sensitive data elements so all of your information is kept from the public eye, no matter what.